Client satisfaction

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What Homeowners Say About the Work

Feedback from KL households who have had mixer tap repairs, bidet hose replacements, and renovation plumbing completed by KasihTap.

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4.8

Average client rating

850+

Home visits completed

11+

Years in the trade

96%

Single-visit resolution

Client Reviews

From Bangsar to Cheras and Beyond

ZA

Zainab Ahmad

Bangsar, KL

My kitchen tap had been dripping for months. Ahmad arrived on time, explained exactly what was wrong with the cartridge, and had it sorted in under an hour. The price matched what he quoted when I booked — no surprises.

April 2025 · Mixer Tap Servicing

RG

Raj Govindasamy

Petaling Jaya, Selangor

Our toilet tank was cycling every few minutes — very noisy. The fill valve was replaced and the water level adjusted. Everything is quiet now. The team also covered the floor with a cloth before starting, which I appreciated. Tidy workers.

March 2025 · Bidet & Tank Repair

LW

Li Wei Tan

Cheras, KL

Good communication from start to finish. I was sent a WhatsApp confirming the appointment window, and Selvam arrived within it. The bidet hose connection at the T-valve was swapped out and tested before he left. One minor delay — they had to wait for the water board reset — but that was expected.

April 2025 · Bidet Hose Replacement

FM

Faridah Mohd Noor

Ampang, KL

We were renovating our master bathroom and needed someone to handle the plumbing rough-in. KasihTap coordinated directly with our tiling contractor, which saved me a lot of back-and-forth. The pipe positions for the shower and basin were exactly where the fittings needed them to be.

February 2025 · Renovation Plumbing

HK

Harpreet Kaur

Damansara, PJ

Had two bathroom mixer taps serviced in the same appointment. Both had been stiff for over a year. The cartridges were replaced and the handles move properly now with good temperature control. The visit was efficient — less than 90 minutes for both taps, including a pressure check before leaving.

March 2025 · Two Mixer Taps

SL

Steven Lau

Mont Kiara, KL

The pricing was transparent — I was quoted the renovation rough-in rate before the visit, and that is what I paid. Selvam knew how to work around our kitchen layout without compromising where the sink unit would sit. Good coordination with our ID contractor as well.

January 2025 · Renovation Kitchen Plumbing

Case Studies

Three Jobs in Detail

Challenge

Persistent Kitchen Tap Drip

A homeowner in Bangsar had a single-lever kitchen mixer tap dripping at around 10 drops per minute. The tap had been this way for three months and the cold-water side had become difficult to adjust.

What We Did

Ceramic cartridge removed and inspected — worn seal identified as the cause. Replacement cartridge installed, O-ring and base plate reseated, aerator descaled. Full flow and temperature range tested before leaving.

Outcome

Tap operates smoothly across the full range, no drip. Duration: 55 minutes. Cost: RM 245. Homeowner noted the aerator output had improved noticeably after the descaling.

April 2025

Challenge

Running Toilet Tank

A household in Ampang had a toilet cistern that audibly refilled every 8–12 minutes even when unused. Water bills had increased over the previous two months.

What We Did

Fill valve inspected and found to be passing water at the diaphragm seal. Valve replaced with a compatible bottom-fill unit. Water level reset to the manufacturer fill line and outlet seals checked.

Outcome

Tank fills once on flush and holds water correctly. No further cycling. Duration: 70 minutes including bidet hose inspection at the same visit. Cost: RM 285.

March 2025

Challenge

Bathroom Renovation Rough-In

A homeowner in Cheras was renovating the guest bathroom with a new layout — moving the basin and adding a shower area where a window alcove had been. Plumbing needed to be repositioned before the tiler started.

What We Did

Water lines rerouted to new basin position and shower area. Drain positions aligned with the client's fixture specs. Mounting points confirmed with the homeowner and tiling contractor on-site before the rough-in was sealed.

Outcome

Tiling proceeded the following week without any revision to pipe positions. Fixtures installed by the client's ID team fitted the mounting points correctly. Cost: RM 1,400.

February 2025

Reach KasihTap

Address

92, Jalan Bangsar, 59100 KL

Hours

Mon–Fri 8am–6pm
Sat 8am–1pm

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